Empowering employees with AI to drive efficiency unlocks more time for the strategic, human- centered work that truly matters
Zendesk asked more than 800 employee service leaders from 17 countries to weigh in on the impact AI is having on their workforce, and they agree: AI has changed both the way employees work and the tools organizations must offer them to effectively address their evolving needs in today’s distributed workforce. In fact, more than three- quarters (79%) of employee service leaders believe that providing employees with AI tools is key to gaining a competitive edge.
Here are three ways AI can deliver exceptional service that brings out the best in your employees:
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