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"IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2024"

How are organizations adopting AI, from call transcription to admin portals, as part of their UCaaS strategies?

This study serves as a strategic and tactical tool for IT professionals, including CIOs and senior technology strategists. Transformational technologies, such as cloud voice enablement and AI transcriptions, have been seeing increased adoption and market buzz. Read on to gain valuable insights to help your team make informed decisions about UCaaS investments, balacing potential transformational change with associated challenges.

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