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"The CIO's Playbook for Accelerating IT Automation in 2026"

Thurs, April 23, 2026 at 2 PM EDT

You recognize that automation is essential for your IT operations. The challenge lies not in understanding its importance, but in implementing it effectively. How can you streamline the process? Which workflows should be prioritized for maximum impact? What potential roadblocks will you face? Most importantly, how do you quantify and demonstrate the value gained? In this webinar, learn how to take your automation journey from a concept to measurable success that empowers your teams and drives operational excellence across your organization.

Speakers:
Rachel Lockett, VP, Business Technology, Surescripts
Rachel Lockett has been in Information Technology leadership for more than 25 years. She currently serves as the VP of Business Technology at Surescripts and was previously the Chief Information Officer at Pohlad Companies for ten years. She is also the author of The Technology Doesn’t Matter: Prioritizing the People in IT Business Alignment.

Rachel is passionate about developing leaders and serving as a mentor to IT professionals. She was selected as the 2020 Twin Cities Enterprise CIO of the Year and was a finalist for the National CIO of the Year in 2022.

Rachel served for 9 years on the Board of Directors for Goodwill - Easter Seals of Minnesota, supporting their mission to help everyone experience the power of work. She currently serves on the Technology Advisory Board for Stratacor, the parent company of Delta Dental of MN and is on the Board of Directors of Rhyze Solutions, a capital markets credit union service organization. She enjoys volunteering with other local organizations that help encourage young women and girls pursuing careers in technology.

She has a degree in Computer Information Systems from Illinois State University and is a Certified Information Systems Security Professional. Rachel enjoys home improvement projects and travelling with her husband and children.

Andrew Graf, Chief Product Officer, TeamDynamix
A driving force behind the ongoing product strategy at TeamDynamix, Andrew works directly with IT leaders to better understand the emerging needs around the IT Service Desk and how to leverage tech to help. From automation and integration innovations to the use of AI, Andrew can help us solve the challenges ahead.

Alicia Van Maanen, Senior Solutions Engineer, TeamDynamix
Alicia partners with IT leaders across industries to help them modernize service delivery, streamline operations, and drive greater value from their technology investments. At TeamDynamix, she focuses on enabling organizations to leverage no-code IT Service Management, Virtual Agents, and IT Asset Management to improve efficiency, reduce costs, and transform user experiences.

Moderator:
Brandon Taylor, Moderator, InformationWeek
Brandon Taylor enables the successful delivery of sponsored content programs across Enterprise IT media brands: Dark Reading, Data Center Knowledge, InformationWeek, ITPro Today and Network Computing.

Offered Free by: TeamDynamix
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