This playbook helps restaurant executives implement a three-layer digital strategy to reduce inefficiencies and achieve measurable ROI.
Restaurant brands are investing millions in digital transformation, yet 70% of fast casual executives cite lack of proven ROI as the main barrier to AI adoption. The issue isn’t insufficient investment: it’s digital chaos. Siloed systems, duplicate tools, and disconnected data create friction for guests and employees while slowing business decisions.
This playbook shows how leading brands overcome digital dysfunction with a three-layer model aligning guest experience, technical architecture, and organizational processes. Instead of starting from scratch, successful brands unify existing systems to capture efficiencies and outpace competitors without disrupting operations. Inside, uncover:
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