Request Your Free Research Report Now:

"Customer Experience (CX) Trends"

ServiceNow surveyed nearly 6,400 customers, agents, and leaders across nine countries and multiple industries to understand current perceptions on customer service delivery. The Customer Experience Trends report reveals insights into the evolving state of customer experience. Download the report to discover key findings.

For this first edition of the Customer Experience Trends report, ServiceNow commissioned a survey of nearly 6,400 customers, agents, and leaders across more than nine countries and regions and more than a dozen industries. The survey aimed to learn about perceptions on the state of customer service.

Offered Free by: ServiceNow
See All Resources from: ServiceNow