Be Your Customer's Hero -- Summarized by getAbstract
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"Be Your Customer's Hero -- Summarized by getAbstract"

This book expertly details the inside route to heroic customer service.

In this summary, you will learn

  • What constitutes great customer service
  • How to avoid the “seven service triggers,”
  • How to deal with “nightmare customers”
  • How to become a “hero” to your customers


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