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"Lucid Motors Provides Enhanced Experiences to Customers Through Optimized Collaboration in Atlassian Cloud"

Lucid Motors uses cloud-based tools like Jira, Confluence, and Jira Service Management across 15 departments to streamline project management, documentation, and service delivery. Discover in this case study how integrated platforms boost cross-functional collaboration and operational efficiency.

Building a world-class automotive brand requires collaboration, quality assurance, and adaptability in a fast-evolving industry. Managing physical products and cloud software while scaling poses challenges.

This case study shows how Lucid Motors used tools like Jira, Confluence, and Jira Service Management across 15 departments to support growth. By centralizing documentation, streamlining processes, and enabling service management, they achieved:

· Unified project management linking work to outcomes
· Automated onboarding processing 4,000 tickets in six months
· Faster issue resolution with planned incident management

Explore innovation through strategic tools in this case study.

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