The Hottest New Technology You Don't Know About: Live Video Streaming Helps Field Service Techs Offer Better Support and Improve Customer Satisfaction
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"The Hottest New Technology You Don't Know About: Live Video Streaming Helps Field Service Techs Offer Better Support and Improve Customer Satisfaction"
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Service technicians are on their own when addressing increasingly complex situations in the field, and occasionally need assistance from a specialist.

In these cases, the ability to accurately describe the problem is critical, and a verbal description over the phone may not be enough. Letting remote experts “see” the problem is the answer; and real-time video is the key to success.

Download this informative white paper and learn how Vidcie Live Video Assist brings remote expertise to any situation.


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