Discover the strategies, tactics and best practices to simplify complexity, manage orders more efficiently and deliver a profit-building experience to customers and partners.
Sterling Commerce targeted business solutions empower you to proactively and cost-effectively manage your products, services, and order information with the high level of service personalization today's customers demand.
Your Communications and Media Executive Kit includes:
Improve the Order Experience to Drive Growth: Putting Customers & Partners in Charge
Identifying, knowing, and retaining your customers - the "Prosumer"
Investing in a Customer-Centric Technology: What telcos should be learning from retailers
Becoming Demand-Driven: The Communications Service Provider as Retailer