Request Your Free Report Now:

"Bridging the Digital Divide: How Member Expectations Are Reshaping the Financial Experience"

Healthcare’s digital future isn’t theoretical. Members are already telling us what they want.

This fifth State of the Healthcare Financial Experience report explores how members experience payments, transparency tools and emerging technology today — and what the data reveals about where progress is accelerating.

Inside the data:

• Why only 39% of members report positive payment experiences
• Why 70% say better digital engagement tools are worth paying for
• How generational differences create distinct experiences
• Where payers can lead by aligning technology, trust and simplicity

Offered Free by: Zelis + Datos Insights - part of the 2,200 Voices Series.
See All Resources from: Zelis + Datos Insights - part of the 2,200 Voices Series.