An insider’s guide to what’s blocking telco transformation and what we can do about it.
“No one said telco transformation would be easy. But did it have to be quite so hard?"
That’s the unspoken question underlying much of the news coming out of the telecommunications industry these days. Communication service providers (CSPs) have invested billions in new 5G spectrum and infrastructure upgrades to enable a new generation of network services. Yet the new revenue streams these investments were supposed to unlock have been slow to materialize. Meanwhile, costs are high as ever, and much of telco operations remains stubbornly slow and complex. This eBook offers guidance to help CSPs take the next step in their transformation journeys.
The following sections offer the latest advice and lessons from the people on the front lines working to unleash open innovation and telco network monetization. While every CSP’s journey will be different, those seeing the most success have focused their efforts around five overarching principles:
CSPs need not attempt to implement all of the changes entailed in these principles at once. But by keeping them in
mind throughout their transformation efforts, CSPs can simplify the journey, regain control of the innovation process, and start building a framework to differentiate and thrive
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