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Finding and Fixing the Fraud: Navigating the new FCC Order 23-95A

Register for Your Free OnDemand Webcast Now:

"Finding and Fixing the Fraud: Navigating the new FCC Order 23-95A"

Available On Demand

The new FCC order 23-95A is quickly approaching so it is more important than ever for telecom service providers to proactively take steps to ensure they can meet the requirements.

As the new order regarding SIM Swap and Port Out requests goes into effect, service providers must understand how to navigate these new regulations and optimize their customer channels appropriately, especially call centers. 

Join this webinar with TransUnion Product Experts Leslie Deniken and Jason Torrey to learn how to:

  • Screen for and identify high risk calls and digital requests
  • Identify and prevent ‘Man in the Middle’ attacks from fraudsters
  • Create a friction-right experience to ensure you are flagging the right accounts
  • Track the effectiveness of authentication measures

Speakers:
Jason Torrey,
 VP, Product Business Development, TruContact™ Communications and Contact Center Solutions, TransUnion
Jason joined Neustar in 2019, which was acquired by TransUnion in December of 2021. He is responsible for a suite of products that help carriers and enterprises engage and connect with their customers effectively, and that help streamline telecom connectivity. Jason’s current passion is restoring trust in communications through the application of new standards and technologies (e.g. STIR/SHAKEN and AI/ML) to both protect consumers from scam & nuisance calls and promote legitimate calls between companies and consumers. He established partnerships with key ecosystem partners, including AT&T, First Orion, Google etc., critical to commercially launch TransUnion’s new Branded Call Display service.

Leslie DenikenProduct Marketing, Global Fraud Solutions
Leslie has over 20 years’ experience in product management and marketing. She currently leads product marketing efforts for TransUnion’s Omnichannel Authentication and Fraud Analytics products overseeing GTM strategy and ongoing market awareness of TruValidate fraud solutions and also led product management for TransUnion’s tenant and criminal background check solutions. In other positions, Leslie delivered an innovative consumer-centric and privacy focused score model at a risk management start-up and managed product strategy and roadmap planning for the Nationwide Mortgage Licensing System.

Moderator:
Jim Hodges,
 Research Director, Heavy Reading
Jim leads research on the security impact of the virtualized cloud, in the fixed and mobile core and at the enterprise edge. Jim focuses on the impacts of cloud-based technologies such as 5G from a cyberthreat detection perspective, as well as the business opportunities associated with delivering security capabilities via a managed services model.

Jim previously worked at Nortel Networks, where he tracked the VoIP and application server market landscape and was a key contributor to the development of Wireless Intelligent Network standards.

He gained additional technical experience at Bell Canada, where he performed IN and SS7 network planning, numbering administration, technical model forecast creation, and definition of regulatory-based interconnection models. Jim is based in Ottawa, Canada.


Offered Free by: TransUnion
See All Resources from: TransUnion

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