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"Boosting Revenue Through Wholesale Order Automation: What Every CSP Needs to Know"

Thursday, October 3, 12:00 PM ET

High-speed connectivity is critical for today’s economy.  However, the ordering and delivery of connectivity services between communications service providers (CSPs) remains a slow, outdated process. Despite legacy system investments, CSPs are still limited by their use of siloed tools, which makes adopting new business models around artificial intelligence, cloud, and NaaS service offerings difficult. CSPs must transform to effectively compete in today’s digital economy.                                           

This must-attend webinar is for those involved in the ordering and delivery of connectivity services betweens providers. Hear from Industry experts on how CSPs are gaining a competitive advantage through back-office automation, streamlined workflows and the adoption of managed services.

Topics to be addressed include:
• How modern APIs are shaping the way for the operations environment of the future
• How to leverage transformation to drive innovation, cost savings and new revenue growth
• Best practices on implementing system changes within your organization
• How TransUnion solutions can help transform your wholesale business and mitigate the risk of a shrinking workforce

About TransUnion
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. TransUnion TruContactTM Communications and Contact Center solutions, powered by Neustar, help restore trust in communications, enhance customer outreach with authoritative identity, and streamline delivery of telecom connectivity services. Solutions include Universal Order Connect (UOC) and UOC Marketplace.

Analyst:
Jim Hodges, Research Director – Cloud and Security.  
Heavy Reading
Jim leads research on the security impact of the virtualized cloud, in the fixed and mobile core and at the enterprise edge. Jim focuses on the impacts of cloud-based technologies such as 5G from a cyberthreat detection perspective, as well as the business opportunities associated with delivering security capabilities via a managed services model.

Jim previously worked at Nortel Networks, where he tracked the VoIP and application server market landscape and was a key contributor to the development of Wireless Intelligent Network standards.

He gained additional technical experience at Bell Canada, where he performed IN and SS7 network planning, numbering administration, technical model forecast creation, and definition of regulatory-based interconnection models. Jim is based in Ottawa, Canada.

Speakers:
Anand Rathi, Sr. Director of Product Management, TransUnion
Anand Rathi is the head of Product for Access Carrier Provisioning at TransUnion. He has 25 years of experience in the telecom industry and is responsible for the Network Access Management portfolio including product management, development, service delivery, and customer care services. Anand also leads the Digital Transformation initiative for the access connectivity industry with the Universal Order Connect (UOC) product suite. Anand is a well-respected leader and has collaborated in multiple industry bodies like MEF, OBF-ASOG, LNP, WICIS, etc. Anand holds a bachelor's degree in Electronics from the Amravati University, Shegaon, Maharashtra, India.

Dave Keller, Chief Revenue Officer, Mid-Atlantic Broadband
Dave Keller is the CRO for Mid-Atlantic Broadband (MBC) and a 37-year telecommunications industry veteran starting at Sprint-United Telephone and continuing with companies in the Midwest and Mid-Atlantic regions. Throughout Dave’s career he has benefited from his experience and peer relationships to position his teams to provide market relevant products and excellent customer service and support. With a history of building fiber optic services for profitable revenue growth in underserved markets, Keller and his teams have supported traditional telecommunications customer segments and content providers. In his role at MBC as CRO, Dave has developed a business selling ethernet and dark fiber products to carriers, broadband ISPs, and content providers. MBC has seen significant revenue growth and team expansion during Dave’s nine-year tenure, and he has led the development of MBC’s service offerings in the Mid-Atlantic and efforts to automate customer interactions.

Offered Free by: TransUnion
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