Request Your Free eBook Now:

"Beyond the noise: Why operational clarity is a prerequisite for platform ROI, sustainable automation and agentic AI-readiness"

Many organizations underuse platforms like ServiceNow due to a lack of operational clarity, leading to failed digital investments. Without clear workflows and data connections, technology adds complexity, hindering automation and AI readiness. Structured, visible operations are key to faster issue resolution, better experiences, and platform ROI.

Many organizations struggle with digital transformation despite significant platform investments, often seeing limited returns from underutilized tools like ServiceNow.

This eBook explores how operational clarity maximizes platform ROI and prepares for AI. It addresses the gap between technology potential and outcomes, offering insights into effective frameworks. Key topics include:

• Costs of underused platforms and fragmented workflows
• How clarity improves service delivery, employee experience, and customer satisfaction
• Architecture needs for scaling AI and automation

Read the eBook to see how clarity turns digital investments into impact.

Offered Free by: ServiceNow and NTT DATA
See All Resources from: ServiceNow and NTT DATA