LIVE WEBINAR | Thursday, November 21st | 2pm ET
High agent turnover, overwhelming contact volumes, slow issue resolution — the challenges facing contact centers are significant. To overcome these hurdles, enhance customer experience, boost efficiency, and lower costs, Generative AI integration in platforms like Salesforce’s recently launched Agentforce Service Agent could be a major component, but questions remain about how best to apply this technology.
In this webinar, join leaders from Salesforce and Deloitte Digital as they discuss how service organizations can leverage GenAI to transform customer and employee experiences. Register now to learn more about:
Offered Free by: CX Dive's studioID and Salesforce
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