A commissioned study by Forrester Consulting outlines four improvement maturity phases: Reactive, Compliant, Proactive and Integrated.
Only 12% have reached the Integrated stage, where improvement doesn’t rely on constant push from leadership. It’s part of how work gets done every day.
Download the study to benchmark your progress and see what sets high-performing teams apart.
¹The Improvement Paradox, Forrester Consulting study commissioned by SafetyCulture, October 2025.
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