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"Optimizing Medical Information Technology to Improve the Customer Experience"

Cut through the noise of new medical information tech offerings and find fir-for-purpose solutions

The medical information industry faces unique regulatory and compliance challenges in adopting innovative technologies. However, pharmaceutical companies are increasingly addressing these issues and using medical information technology to automate processes, analyze data, and personalize interactions. Medical information and medical affairs leaders must now navigate a vast array of technology tools and develop effective strategies to implement affordable, value-adding technologies. 

This webinar explores various technological tools, such as bots, sentiment analysis, natural language processing, data analytics, and voice transcription, that pharmaceutical companies can use to enhance the customer experience. Featured speakers present case studies demonstrating the effective deployment of these technologies, share best practices, and discuss lessons learned to improve customer interactions. 

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