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"The Hackett Group: 2026 Procurement Orchestration Study Results"

The Definitive Business Case for Procurement Orchestration

Developed in partnership with The Hackett Group, this global benchmark study quantifies the measurable impact of procurement orchestration across intake, sourcing, contracting, supplier onboarding, risk management, and purchase-to-pay.

Based on insights from procurement leaders across industries and regions, the research demonstrates that orchestration is not simply a technology enhancement, it is a step-change performance driver across efficiency, cost savings, cycle time, user experience, and AI enablement.
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Key findings include:

• 30% median improvement in process efficiency and automation (50% for top quartile performers)
• 20 days faster source-to-contract cycle times
• 25% of cost reduction and avoidance attributed directly to orchestration
• 93% positive user experience among procurement teams using formal orchestration
• 2.9x more touchless purchase orders in purchase-to-pay environments

If you're developing a business case for procurement orchestration, this benchmark study provides foundational data and executive-level validation to support investment decisions.

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