Register for Your Free Live Webcast Now:

"From Overwhelmed to In Control: How to Improve Your Dispute Experience"

How intelligent automation can deliver better dispute results. Register now.

Date: Wednesday, November 12, 2025
Time: 2pm ET | 11am PT
Sponsored by: FINBOA

As fraud rises and regulatory demands increase, credit unions are rethinking how they manage payment disputes. The biggest opportunity isn’t just in fraud detection—it’s in transforming how disputes are handled.

This webcast explores how leading credit unions are using intelligent automation to modernize dispute resolution, reduce losses, ensure compliance, and improve the member experience.

Hear from operations and risk management leaders, including Jorge Cortes, VP of Enterprise Risk at Kinecta, and FINBOA’s payments expert Christina Evans. They’ll share how intelligent automation is delivering real results for credit unions—including resolving up to 30% of dispute volume the same day.

Join this webcast and you will learn how to:

• Resolve up to 30% of card disputes the same day
• Cut intake processing effort by up to 90%
• Lower UBM thresholds without increasing risk
• Improve compliance and audit readiness
• Deliver faster, more transparent member service on dispute resolution

Don’t miss this opportunity to see how intelligent automation can give your credit union a competitive edge.

Speakers:

Christina Evans | Director of Solution Consulting | FINBOA, Inc.

Jorge Cortes | Vice President of Enterprise Risk Management & Privacy Officer | Kinecta
 

Offered Free by: Credit Union Times
See All Resources from: Credit Union Times