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"Chicago Implements Enterprise Payment Platform to Provide Equitable Bill Pay Access to All Residents"

With nearly 100 different debt types spread across dozens of source systems, the City of Chicago needed more accessible bill payment options for their residents. To provide a better payment experience, Chicago chose Euna Payments to implement a large network of self-service kiosks and an online payment platform hosted on the City of Chicago website.

Euna Payments enables residents to pay their bills easily without the burden of high fees and penalties.  

Here are just a few of the benefits Chicago has experienced: 

• Less than 60 second average transaction time 
• 2 payment channels for city residents 
• 103 kiosks at 100 locations across the city 
• 11 different city departments centralized on one platform 

Interested in discovering more about Chicago's innovative transformation? Download the Case Study!

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