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"The Biggest Liability in Insurance Isn't Fraud, It's Confusion"

Complex policy language often leads to client confusion, which can create significant E&O exposure. Learn how policy misunderstandings can fuel lawsuits and the strategies you can implement to protect your agency, MGA, or carrier from costly claims.

Insurance policies are designed to protect, but their complexity can create your biggest liability: client confusion. When insureds misinterpret vague language, the result is often coverage disputes, E&O claims, and lasting reputational damage that impacts agents, MGAs, and carriers alike.

This white paper breaks down how this communication gap breeds risk and provides a clear path forward to mitigate liability. By examining real-world examples and industry data, you'll discover the potential consequences of policy misunderstandings and the impact they can have on your business.

Download now to learn:

• The most common E&O exposures fueled by miscommunication
• Best practices for documentation and proactive client education
• How to verify coverage and use declination forms effectively
• Strategies to simplify language and build stronger client trust
• Why carriers and MGAs have a critical stake in agent clarity

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