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The CU Innovation Playbook: Leveraging Data, Security and Partnerships to Meet Member Expectations

Register for Your Free Live Webcast Now:

"The CU Innovation Playbook: Leveraging Data, Security and Partnerships to Meet Member Expectations"

Get actionable insights and proven strategies for driving innovation at your credit union.

Date: Tuesday, November 4, 2025

Time: 2pm ET | 11am PT

Sponsored by: FIS

 

Innovation isn't just a buzzword; it's a critical requirement for credit unions navigating today's fiercely competitive financial landscape. As member expectations evolve rapidly in response to new capabilities from competitors and outside services, how do you bridge the gap to stay competitive?

This webcast is designed for credit union leaders who want to address these challenges head-on, offering actionable insights and proven strategies for driving meaningful innovation across your organization.

Join industry experts Jon Dipboye, Vice President of IT at Barksdale Federal Credit Union, Chantel Shipe, Vice President of Strategic Planning, FIS and Keith Gilbert, Core Solutions Leader at FIS as they explore how to reframe and reshape innovation in a practical way—ultimately improving member services, security, partnerships, and more.

Save your spot, and you'll discover:

  • Strategies to exceed modern member expectations, including the role of AI
  • How to leverage scalable platforms to enhance operational efficiency and engagement
  • The pivotal role of strategic partnerships in driving innovation and unlocking new opportunities
  • Practical applications of data-driven personalization to deliver superior, customized member service
  • Best practices for ensuring robust security, compliance, and risk mitigation in a changing environment
  • How M&A activity can serve as a powerful springboard for adopting cutting-edge technologies

Speakers:

Jon Dipboye | Vice President of IT | Barksdale Federal Credit Union

Chantel Shipe | Vice President of Strategic Planning | FIS

Keith Gilbert | Core Solutions Leader - Client Strategy and Transformation | FIS


Offered Free by: Credit Union Times
See All Resources from: Credit Union Times

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