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"BCU & Blend: Driving Digital Success & Boosting Member Conversions"

Many credit unions struggle with outdated digital account opening processes, creating friction as member expectations evolve. Learn how Baxter Credit Union (BCU) confronted this challenge by leveraging cutting-edge technology to revolutionize its digital experience--driving significant growth in new account openings and account funding.

As member expectations shift towards digital-first interactions, credit unions must enhance their deposit account processes. Discover how Baxter Credit Union (BCU) embarked on a journey to become a digital-first institution—focusing on creating seamless, mobile-friendly member experiences.

This case study details how your credit union can achieve remarkable growth and solidify its position in the digital age.

Download now and learn the innovative solutions BCU used to:

• Double the start-to-submit rate for member applications
• Increase conversion rates by 50% and account funding by 60%
• Reduce fraud rates through enhanced Identity Verification, achieving 85% automation
• Enhance dynamic customer journeys and rapid solution implementation
• Strengthen member relationships and improve Net Promoter Scores (NPS)

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