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Delivering Incident Response Excellence: How Wipro enhances customer services with automated investigation and response

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"Delivering Incident Response Excellence: How Wipro enhances customer services with automated investigation and response"

Empowering Wipro with Binalyze AIR's forensic-driven automated investigation and response accelerates investigations through unified, automated workflows. With faster evidence acquisition, enhanced collaboration, and unmatched scalability, AIR enables Wipro to swiftly analyze and remediate complex threats, ensuring robust protection and proactive resilience for global customers.

In an era marked by increasingly sophisticated cyber threats, Wipro, a global leader in IT services, has turned to Binalyze AIR to transform its incident response and automate cybersecurity forensics. This case study article explains how AIR's advanced automation and investigation capabilities have redefined Wipro’s approach to handling complex cyber threats, achieving rapid incident response and forensics accuracy that protects a global customer base from critical security breaches.

As Wipro's Global Head of Next Gen Threat Hunting, David Charbel, noted, previous workflows relied heavily on manual evidence parsing, including multiple tools for various log and data analyses. This approach not only slowed down investigations but also fragmented visibility, creating operational challenges and limiting Wipro’s ability to respond promptly to emerging threats. To maintain its high standards, Wipro sought an integrated solution capable of consolidating disparate processes into a single interface, minimizing response times, and scaling to support its large, global customer base.

The ability to swiftly transition from data acquisition to analysis in a matter of hours - rather than days - set AIR apart, transforming Wipro’s operational efficiency


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