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"Quality in The Cloud: Best Practices For ISVs"

This report is intended to provide ISVs with guidance on partnering with hosting companies, establishing criteria for selecting a hosting service, metrics for measuring hosting performance as it relates to cloud services delivered and an understanding of the responsibilities they retain even when outsourcing a large part of their services functions to a third party.

The issue facing ISVs is how to enter the cloud computing market. Developing and supporting data centers distributed across large geographic regions is expensive and time-consuming. Cloud providers must support non-revenue-producing resources to ensure capacity for growth and peak service consumption. And the cloud is difficult for many application developers to convert to virtualized and multitenancy environments.

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