In layman's terms, VoIP is the transmission of voice over the digital network. While VoIP services can be less expensive than standard telephone network services, call quality can be a factor in one's decision to switch to VoIP. However, constant innovation and upgrades are making VoIP comparable in quality to the traditional phone system.
In this white paper, VoIP for Beginners, you'll be introduced to how VoIP works.
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