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"Managing User Experience and the Organization"

This technology promises to help business and IT managers measure the relationship of performance and customer satisfaction and understand the impact of changes on end user experience.

New end-user requirements present the need for an integrated platform of tools to painlessly support those tasked with designing, developing and deploying those new web 2.0 applications. The ExperienceFirst platform from Gomez described in this white paper provides the industry's first end-to-end solution for web application experience management throughout the application lifecycle.

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