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The Total Economic Impact™ of Loom: What Happens When Enterprise Teams Go Video-First

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"The Total Economic Impact™ of Loom: What Happens When Enterprise Teams Go Video-First"

Discover how an Atlassian customer reversed communication fragmentation to achieve a 232% ROI.

As organizations scale, communication naturally fragments. Meetings multiply to bridge the gap. Email threads grow longer to capture detail. And critical context eventually gets lost across tools and time zones. For many enterprise teams, the result isn't just "busyness" - it's a measurable slowdown in decision-making.

To understand how modern teams are breaking this cycle, Atlassian commissioned Forrester Consulting to conduct a Total Economic Impact™ study on the impact of asynchronous video communication. The study examines the transition from "clarifying" to "executing", and quantifies the shift in productivity when teams adopt an AI-powered, video-first workflow.

The findings - including a 232% ROI over three years and measurable reductions in meeting time and onboarding costs - offer a data-backed framework for any organization evaluating how it communicates at scale.


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