"The 8 Criteria for Enterprise-Grade Communications as a Service"
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution.
8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including:
What to expect when it comes to service level guarantees
What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability
What you should look for in your communications provider’s network for global operations and superior service
Which security and compliance certifications to expect from your provider
Specific uptime and reliability metrics to ask your provider for
How analytics factor into an enterprise communications solution
Which pre-built application and CRM integrations to expect
Get all the facts when you download this free white paper!
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