Heuschen & Schrouff upgraded their B2B e-commerce platform with SAP Commerce Cloud, solving manual order issues and outdated pricing. The new webshop integrates with SAP S/4HANA, offering real-time inventory and pricing. Explore this case study to see how the food distributor improved customer service.
Outdated e-commerce systems in B2B create inefficiencies, draining resources and compromising service. Manual order entry, disconnected inventory, and outdated pricing cause errors and hinder scaling.
This case study shows how a European food distributor transformed commerce by adopting a modern e-commerce platform. The solution integrated real-time pricing and inventory data, eliminating manual processes. Highlights include:
· Automated order processing, freeing staff for customer relationships
· Real-time inventory and pricing synchronization
· A user interface tailored for B2B transactions
Learn how platform upgrades enhance B2B experiences.
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