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"Bridge the Gap Between Marketing and Customer Service"

Download this new report to learn what’s working, where teams are getting stuck, and how shared data is improving retention and revenue.

Seventy-eight percent of B2C brands say improving customer retention is a top priority, according to research commissioned by Klaviyo. Yet most marketing and customer service teams are still working from separate systems and data, making it harder to stay aligned and deliver consistent customer experiences.

Download this new report to learn what’s working, where teams are getting stuck, and how shared data is improving retention and revenue. You’ll get:

• A clear look at where marketing and customer service misalignment slows results
• How unified CRM systems are helping brands improve retention and growth
• Actionable guidance for building a shared, customer-first foundation

Offered Free by: EMARKETER and Klaviyo
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