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"AWS Gamechangers Manufacturing How Mendix And Glass Manufacturer Vivix Use Generative AI To Increase Production Efficiency"

Vivix partnered with Mendix to use generative AI in production, cutting customer complaint resolution from five days to under one and production issue resolution from hours to minutes. The AI-powered Virtual Engineer analyzes data, offers suggestions, and preserves knowledge. Explore how AI transforms manufacturing efficiency.

Manufacturing companies often face inefficiencies from paper records, manual data entry, and slow resolution of production issues and customer complaints.

This case study examines how Brazilian glass manufacturer Vivix partnered with Mendix, a Siemens Business,  to implement generative AI solutions, transforming operations. By deploying AI tools, they achieved significant efficiency and quality control improvements, including:

• Customer complaint resolution time cut from five days to under one day
• Internal production issues resolved in minutes
• Digital quality monitoring for precise glass batch analysis

Learn how this innovative digitization approach delivered measurable results.

Offered Free by: Amazon Web Services (AWS)
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