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"Improving Interoperability in Healthcare Communications"

This infographic demonstrates how the right healthcare communication tools save lives and illustrates interoperability in action.

Communication challenges, including the inability for EMS and emergency department (ED) staff to communicate across disparate systems, can cause potentially serious issues such as delayed response and inefficient and inadequate resources allocated to the patient. In fact, miscommunication during patient handoff from EMS to the ED contributes to 80% of serious medical errors and 30% of medical malpractice lawsuits were attributed to communication failures. 

Healthcare systems that utilize dashboards that work with legacy radio systems, the latest DMR, P25 and PTT over cellular systems as well as a number of SIP telephony systems and pagers solve communication challenges and have the potential to save lives. This infographic highlights four overarching technology-and communication-based priorities to build capacity and foster resilience for emergency preparedness:

• Risk assessment and planning
• Comprehensive policies and procedures
• Robust communications plans
• Testing and training

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