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"The Local Government Guide to Evaluating AI Tools"

Know what to look for. Choose a solution that actually works.

AI is showing up everywhere in local government tools, but how do you know if an AI tool will make a real impact or if it’s just another shiny object?

As AI hits the public sector, dozens of vendors are racing to market with chatbots, voice assistants, CRMs, and automation tools. Some are genuinely transformative. Others are little more than rebranded decision trees or half-baked beta products.

This guide helps you cut through the noise.‍

What’s Inside:

• How to evaluate AI chatbots for accuracy, speed, and usefulness
• What makes an AI voice line better than a phone tree
• What to look for in an AI-enhanced CRM that actually supports your staff
• How AI workflows can review applications, flag issues, and reduce bottlenecks
• The integration, compliance, and support questions every vendor should answer

Why This Matters:

AI is still new to local government. The tools are evolving fast and so are the claims.

Without the right questions, it’s easy to choose a product that demos well but fails in the real world. This guide helps your team evaluate not just what’s possible with AI, but what’s proven to deliver better service for your community.

Download the guide and evaluate with confidence.

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