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"Bank leader's guide: Boost CX with shipping and mailing"

This playbook dives into how -- through shipping and mailing -- banks can deepen and strengthen customer relationships.

Many banks concentrating on digital transformation are overlooking a powerful way to deepen customer relationships: shipping and mailing. This playbook digs into that strategy, underscoring why consistent, high-quality customer experiences matter across digital and physical channels alike. By reading, you’ll unlock insights from Head of Financial Services Sales at Pitney Bowes, Michael Harness, about how shipping and mailing touch myriad aspects of a business, from marketing to compliance to IT. 

The playbook also offers guidance for optimizing shipping and mailing across your company. (Pro tip: Consolidation is key, so consider adopting a platform that assembles all your sending and receiving data.) Continue on to learn about:

• How to engage your customers with personalized, phygital experiences
• Problems that barcode scanning technology and smart parcel lockers can solve
• A roadmap for fueling growth with a sending solution

Offered Free by: Banking Dive's studioID and Pitney Bowes
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