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"Unleash AI. Reimagine CX."

Explore AI-first strategies transforming CX and redefining leadership today

AI-first strategies are redefining how leaders build trust, accelerate decisions, and deliver more connected customer experiences. Watch the top moments from Unleash AI. Reimagine CX. including insights from AI advisor Cassie Kozyrkov, Forrester Principal Analyst Max Ball, and the NiCE + Cognigy team to learn what’s shaping the next era of CX. 

• Understand the principles of an AI-first organization.
• See how to transform your leadership approach for the AI era.
• Gain insights to outpace competitors with AI-driven innovation.
• Prepare your organization for sustainable, scalable transformation.

Speakers:
Cassie Kozyrkov
AI Luminary, Former Chief Decision Scientist, Google

Max Ball
Principal Analyst, Forrester

Scott Russell
Chief Executive Officer, NiCE

Philipp Heltewig
GM, NiCE Cognigy & Chief AI Officer, NiCE

Jeff Comstock
President, CX Product & Technology, NiCE

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