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"Generative AI Use-Case Comparison for Retail"

The top 20 GenAI use cases in retail can be understood as falling into categories like likely wins, marginal gains, or calculated risks--based on Gartner®'s published framework. A takeaway: retail teams can use this scorecard-style approach to prioritize GenAI initiatives more strategically. Tap into this Gartner report to learn about use cases.

The top 20 GenAI use cases in retail can be understood as falling into categories like likely wins, marginal gains, or calculated risks—based on Gartner®'s published framework.

A takeaway: retail teams can use this scorecard-style approach to prioritize GenAI initiatives more strategically.

Use cases like conversational chat, enhanced search, and personalization stand out as high-value, high-feasibility opportunities.

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