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"The State of Retail Operations"

In this Trendline, explore the latest in retail operations and how they've shifted over the last several months.

Retail operations have experienced significant changes in recent years, driven by the pandemic’s impact on consumer behavior and operational needs. As retailers adapt to new market pressures, innovative strategies are emerging to address challenges such as shrinkage, checkout technology, and merchandising in the evolving landscape.

Included in this Trendline:

• The biggest culprit in shrink is in the store — but it’s probably not a criminal
• Walmart tests dark stores
• Macy’s and J.C. Penney have two very different real estate strategies

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