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"How AI is Transforming Retail"

Explore how retailers are integrating AI with human employees to enhance efficiency, improve customer service and optimize operations.

Retailers are exploring how to integrate AI with human employees to enhance efficiency, improve customer service and optimize retail operations. As AI continues to evolve, companies are finding new ways to leverage its capabilities while maintaining the right balance between technology and human expertise.

Included in this Trendline:

• Retail leaders sound off on AI’s use-cases
• Retailers deploy AI in pursuit of CX gains, loss prevention
• Generative AI and social media dominate purchase decisions

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