With social networks evolving at a breakneck pace, that leads us to the question, what is the state of social customer care in 2016 and beyond?
If the call to customer care is a dreaded and distasteful last resort, how do we adapt and improve the experience? And the next obvious question is: how does social media impact our practices? Read our new blog post for more on the state of social customer care in 2016.
Offered Free by: Blue Ocean Contact Centers
See All Resources from: Blue Ocean Contact Centers
This download should complete shortly. If the resource doesn't automatically download, please, click here.
750 University Avenue | Suite 200 | Los Gatos, CA 95032
Resources: FAQ | Legal Notices