Which Customer Service Predictions Came True From 3 Years Ago?
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"Which Customer Service Predictions Came True From 3 Years Ago?"
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This article looks at 3 customer service predictions from 3 years ago and outlines which ones came true.

 If you look at a shorter window for customer service predictions, say three years ago, who would prove right and who would miss the mark? Here are the customer service predictions that caught our eye the most.


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