Build vs. Buy: A Guide to Implementing AI in Complex Service Operations Free White Paper

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"Build vs. Buy: A Guide to Implementing AI in Complex Service Operations"

Free White Paper: "Build vs. Buy: A Guide to Implementing AI in Complex Service Operations"

Across industries, business leaders face mounting pressure to operationalize AI despite challenges in stalled deployments, talent shortages, cost overruns, and mounting technical debt. According to McKinsey, only 1% of internal GenAI rollouts are considered mature, and Gartner notes that 80% of AI proof-of-concept projects fail to reach full production.
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