This report addresses the business impact of social learning and how organizations can take advantage of it to grow.
While most companies strive to develop their workforce through learning, enterprises no longer have to just rely on instructors, handbooks, and large classroom environments to do so. Multiple resources exist for advanced learning including video, massive open online courses, gamification, smartphones and tablets, and social networking tools. More than any other tools, social tools incorporate interactions with others. However, social learning isn't a new concept. Social learning is a practice that consists of the kind of learning most of us experience on a daily basis — asking questions and getting answers, working with teams and individuals who have varying areas of expertise and can help us think about problems in new ways. This particular kind of social learning, often enabled by social technology, can be particularly beneficial for companies and is a key indicator of Best-in-Class companies. In fact, Best-in-Class companies are three times more likely to use social networking tools as part of their learning strategy than Laggards (45% vs. 15%). Social learning provides a comfortable, learning-oriented community for entry-level employees to C-level executives to ask and answer questions in an environment rife with varying perspectives, challenges, and insights.
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