Holiday Shopping: 2015 Consumer Survey Reveals Expectations
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"Holiday Shopping: 2015 Consumer Survey Reveals Expectations"
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Learn what consumers want from on-line and in store retailers this holiday season.

eBay Enterprise partnered with the CFI Group, a global leader in providing customer feedback insights through analytics, to conduct a survey on consumer expectations for online and in-store retail experiences.

The study specifically asked consumers to think about the upcoming 2015 Holiday Shopping season when responding.

This infographic highlights the findings in the areas of:

  • Shipping
  • Customer Service
  • Delivery Options
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