Box Boosts Customer Satisfaction with Dev/Ops Collaboration
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"Box Boosts Customer Satisfaction with Dev/Ops Collaboration"
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Box uses Splunk to improve its insight into service performance and application stability.

Over 240,000 businesses use Box to manage critical content simply and securely, including 82% of the Fortune 500.

To support its rapidly growing cloud-based platform, Box enabled better collaboration between Dev/Ops and improved operational insight into service performance and application stability.

Read this case study to learn how Box is using Splunk to gain new visibility into:

  • Key application health metrics,
  • The impact of new features on backend services, and
  • How users are interacting with their platform.
Learn how Box has improved response times, helped increase customer satisfaction and taken a more proactive approach to resolve issues and develop products.


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