Explore how IT and Support departments can now be viewed by the organization as contributing to revenue growth by the utilization of remote support.
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
Remote support increases revenue opportunities by:
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