Sales & Marketing

Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and eBooks to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

Insurance Study: Transforming Customer Relationships with Analytics This study presents current thinking on the challenges insurance..	2011 Trends Report: Customer Relationship Management Focus Experts share their 2011 predictions for CRM...	Learning SEO From the Experts: A Step-By-Step Guide Are you trying to increase traffic to your website? Do you realize the importance of..
How to Utilize a CRM Within Your Organization In today's competitive environment, companies no longer view Customer Relationship Management..	Free eBook: An Introduction to Inbound Marketing Analytics Analytics programs can give marketers amazing insight into their marketing..	2011 Focus Experts Guide to CRM for Growing Midsize Companies Before you implement CRM at your growing company, learn more about the..
e-Signatures 101 – What You Need to Know for Success Find out how contract signature automation (e-Signatures) can decrease "close cycles"..	Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency (Aberdeen Report 2010) Optimizing Lead..	New eBook: How to Master Facebook Marketing in 10 Days Wondering how to quickly build a faithful following on Facebook?..
Key Performance Indicators to Align the Contract Management Process With Your Sales Process Learn 3 steps that will help your organization..	4 Steps to Maximize Customer Profitability Read this whitepaper and learn how your financial services organization can use analytics to..	How Brands Should Use Social Gaming Learn insights and best practices on how to develop a branded social game...
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency (Aberdeen Report 2010) Optimizing Lead..	Key Performance Indicators to Align the Contract Management Process With Your Sales Process Learn 3 steps that will help your organization..	Online Brand Protection: A Step-by-Step Guide to Creating a Proactive Strategy Learn the four steps that comprise the ideal online brand..
How Web 2.0 Is Transforming CRM - Leveraging Social Media to Improve the Customer Experience SAP understands and embraces the vast and..	Free eBook: 8 Google Tools to Improve Your Marketing Effectiveness Google is a key player in the rapidly evolving landscape of Internet..	Interactive Chat Everywhere: Website, Email and Social Media for E-Commerce and Online Customer Service Learn how to use interactive live..
Exceed Your Sales Goals by Outsourced Telemarketing The success of your telemarketing campaigns will depend to a large degree on the call..	Free eBook: An Introductory Guide to PPC Want to master Google AdWords and paid search?..	2010 Best Practices for an On-Demand CRM Implementation Get your on-demand CRM rollout right by following the Best Practices suggested by..
Beating Back Counterfeiters Online: Seven Best Practices Find out how to choke off online counterfeit sales by addressing both the..	Eliminating Paperwork Is More Than Just Efficient Learn how field service organizations can eliminate manual reporting, enable real time..	How to Achieve a Great and Profitable Customer Experience Learn how to develop loyal and engaged customers by understanding the customer..
The Complete Guide to Search Engine Optimization (SEO) Discover why Search Engine Optimization is one of the fastest growing advertising..	Target Marketing Is packed with the latest know-how for the “go-getters” in the world of marketing...	Data Quality: A Survival Guide for Marketing Surrounding the data and storage application are people, processes, standards, and technologies..
Improve Your Quality Score for Better PPC Results - FREE Quality Score Toolkit With WordStream's Free Quality Score Toolkit, you'll have the..	Paid Search Scams: How to Fight Back and Increase Your Search Traffic Did you know scammers steal nearly 600 million paid search user clicks..	10 Critical Sales Management Reports that Salesforce.com Can't Generate and 10 Reasons to Care This valuable white paper highlights 10..
Brandjacking Index®: How Brands Are Used As Competitive Weapons Learn from the hotel industry on how brands need to be more vigilant about..	What to Look for in E-Signature Providers This Forrester Report examines 4 electronic signature use cases to help enterprises select a..	Choosing a PPC Agency: Determine the Right Pay-Per-Click Marketing Agency Through this guide, learn how to choose the best pay-per-click..
What to Look for in a Call Center: A Free Guide on Making the Right Choice These days it seems nearly every business, whether large or..	How To Use Outbound Telemarketing Services To Increase Your Sales Deploying an effective Outbound Telemarketing service for your business..	Six Success Factors for Building a Best-Run Marketing Organization Discover how you can use the right software to help your marketing..
Make Field Service Best Practices Even Better by Leveraging Mobile Technology Organizations don't typically attain best-in-class status by..	Controlling PPC Costs with Negative Keywords: An Expert's Guide Google AdWords advertisers, learn how to find and implement negative..	Email Marketing and Marketing Automation in Complex Buying Processes You often hear "How is Marketing Automation different from email..
Three Ways to Improve Your Website Traffic Quality When investing in online marketing, it's not enough to drive traffic to your website -..	Finding a Low Cost Point Of Sale (POS) System for Your Business This guide will explain the tips and tricks to finding the right POS System..	License Global Is the only source for trends in merchandising for consumer-based products...
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..	Call Centers Are The Right Call For Any Size Business How to Find a Quality Company that will Grow Your Business. Some call centers have a..	The ROI of Marketing Automation Learn how marketing automation improves prospect interactions from the point of inquiry to the closed deal...
Beyond Chat: How To Boost Online Sales with Rich Media Customer Engagement This paper examines how online retailers can use a new hosted..	Commercial Integrator Addresses the business needs of professional integrators serving the small and midsize business (SMB) market...	The Definitive Guide to Integrating Social Media and Email Rather than making email obsolete, widespread use of social media has in many..
Critical Questions to Ask During your Reference Call Use this Marketo checklist to learn the right question to ask when making a purchase...	Using Marketing Automation to Increase Your ROI on CRM In this new age of high-tech, most organizations have gone beyond Rolodexes, paper..	Chief Social Marketer Brings you real-world examples to show how to integrate social into your media mix, generate compelling content,..
BtoB Magazine Delivers timely editorial on all disciplines of business - to - business marketing...	Internet Retailer Is the first magazine devoted to reporting on the Internet revolution in retailing and today remains the only magazine on..	Chief Mobile Marketer Makes sense of mobile opportunities for brand marketing and direct-response selling...
Chief Marketer Tip Sheet Shares tips, trends and practical advice from the editors of Chief Marketer on a variety of marketing tactics and..	Chief Marketer Was formulated as a new, multi-disciplined approach to helping busy marketing executives thrive in today's ever changing,..	Web Wholesaler Is the leading B2B publication for e-Tailers, Dropshippers, Online Marketplace Sellers, Store Owners/Buyers and Wholesalers...
Promo Incentives Provides news and insight into how brands use incentives such as premiums, gift cards, loyalty and reward programs to drive..	Smart Meetings Is the intelligent way to plan meetings in the Western US, Canada and Mexico...	Retail Online Integration Provides practical information and ideas retailers, catalogers, online marketers and brand merchants can use to do..
Independent Retailer Is the leading trade publication for independent retail store owners, wholesalers, distributors and closeout buyers...	Effective Email Marketing Strategies In Effective Email Marketing Strategies, John Arnold demonstrates how to get the most out of email..	Accelerate your Website Performance Learn how to improve the performance of your website and minimize the associated costs, complexities,..
Customer Experience Drives E-Signature Adoption This Forrester Report examines the reasons for e-signatures being an accepted practice..	The Importance of Blogs in Your Marketing Efforts This White Paper is written for marketers and explains why Blogs should be a part of every..	8 Surefire Strategies for Monetizing Your B2B Website Discover how to maximize your revenue potential by utilizing the traffic you already..
Turning Leads into Sales for Salesforce.com users with Integrated Voice, Messaging in Salesforce.com CRM If you are a Salesforce.com user,..	Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..	Six Best Practices for Optimizing Your Landing Pages Learn how these six best practices can optimize your landing pages and increase the..
Sales Forecasting: It's a Risky Business Sales forecasts are the bottom line for sales organizations, and the driver of many downstream..	Google Website Optimizer Essential Training - Free Video Training Tutorials In Google Website Optimizer Essential Training, David Booth..	Runaway Product Requirements: Taming the Chaos of Product Management Today, companies in all industries have fallen under extraordinary..
Increasing Profits, Slashing Expenses at Primerica Learn how Primerica is using IBM software to maximize the productivity of their sellers...	The Customer-Centric World Means 'The End' for Traditional Advertising and Marketing Learn the four key strategies critical for customer..	Sales and Marketing Opportunities in Today's Climate: Key Reasons to Outsource for Growth in a Declining Economy This white paper..
Free Office Productivity Success Kit Now that Salesforce and Google have joined forces, you can stop juggling bloated desktop software..	Leading Gaming & Entertainment Company Increases Loyalty with Equifax Database Solutions Learn how this leading gaming and entertainment..	The Return to Profitability: 2011 Product Innovation Priorities Report Learn what actions organizations are taking to prioritize and develop..
The Top 10 B2B Marketing Mistakes...And How to Avoid Them A crowd-sourced eBook lead by Dianna Huff and Mac McIntosh. They asked their..	Ten Innovative Ways to Use Twitter for Business Increasingly more companies use Twitter for business – to do market research, do brand..	Start Branding! This eBook helps Marketing Professionals create an employment brand that increases engagement, employee retention and the..
Increasing Business Profitability Through Leadership Coaching Discover 8 ways leadership coaching can empower your leaders, engage your..	How Telemarketing Can Help Grow Your Business This guide walks you through the pros and cons of telemarketers and how to find the right fit..	The State of Social Media Around the World 2010 Visualize social media adoption on a global scale...
Search Engine Optimization for E-commerce Sites: The Seven Most Common Pitfalls Learn to attract the right level of online client...	Capturing Untapped Revenue Learn how customer experience insights improve remarketing and customer revenue recovery...	American Marketing Association and ReadyTalk Present: Best Practices for Webinar Planning and Execution A successful web event can help..
7 Strategic Steps for Internet Presence to Make Your Business Boom Learn the seven simple steps for a successful internet strategy...	SEO Best Practice Checklist Guide Download this FREE 22 Page SEO Best Practice Checklist Guide to help increase website visitors from the..	CRM On-Site or On-Demand? Choose the right deployment option Learn how to determine if a hosted CRM system or an on-site CRM solution is..
Fishing for Leads with White Papers: Where to Drop Your White Paper Line Discover some effective ways to leverage your white papers to..	Converting Website Users into Customers Accurate product data content and a comfortable online experience can increase website sales up to..	The Enterprise Goes Mobile Benefits of mobile media for sales communication, distance learning, and innovative marketing...
Contact Center Outlook on IP Technology A summary report examining the global deployment of Internet Protocol Telephone in contact centers. ..	Info-Tech Research Names SugarCRM a CRM Leader Read this paper to learn how SugarCRM fares against salesforce software...	Link Building Tips for Ranking and Traffic Success Learn how to tackle link building to bring relevant traffic and influence rankings on the..
Justifying a Greater Lead Generation Budget for 2011 Learn how top B2B Marketing Performers are selecting the best offers, incorporating..	5 Ingredients for Creating the Optimal Product Strategy Learn the key elements you should focus on when creating product strategy to..	Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM Learn insightful information about how sales teams benefit..
E-Mail Essentials Is a weekly eNewsletter (Tuesdays) that offers keen perspective on what counts and what works in email metrics and..	Gartner MarketScope for Network Access Control, 2008 This compelling Gartner Report features seventeen vendors that offer NAC as part of a..	Social Media Wrap Up Report: January 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is..
How to Use Measurement to Manage Your Industrial/Manufacturing Website as an Effective Sales Channel As an Industrial/Manufacturing..	Sales 2.0 for Dummies This must-read for B2B marketers will help you improve Lead Generation and clean up your pipeline. Generate better..	Lead Life Cycle Optimization: 2008 Analysis Find out the 7 key trends in lead life cycle optimization from 2008 and learn where the market..
Visually 'Showing' Your Product Story Tell amazing product stories using interactive visuals that win deals...	Increase Your Returns Using Event-Based Marketing Learn how event-based marketing will help you grow customer relationships...	The Business Case for a Web Content Management System Learn the right process for choosing a CMS for your organization...
42 Rules of Cold Calling Executives Understand the dynamics of a cold call and how you can manage those to get results...	Six Essentials to Increase Cross-Selling and Up-Selling Revenues for Financial Services Learn strategies for financial services to..	Online Marketing Fundamentals In Online Marketing Fundamentals, Lorrie Thomas Ross introduces web marketers, web designers, business owners,..
Selling Content in the 'Free World' and How your CMS Can Help! Learn how content providers and online marketers can stay in the game with..	Search Engine Optimization and Web 2.0 Don't fall into the "Web 2.0 will fix SEO for our site trap." Find out how to address common..	Mobile Apps - Native or Web? A planning guide for Mobile Marketing and Development Teams...
B-to-B Offer Strategies: How to Keep Your Sales Pipeline Filled with Qualified Leads Learn how to fill your sales pipeline with quality..	Multichannel Merchant Is the leading information source serving the catalog, Internet and merchant community selling & delivering..	The Customer Front Door: Why Next-Generation Self-Service is Mission-Critical to Your Brand Learn how a company's interactive voice response..
FeedFront Magazine Is the official magazine of Affiliate Summit. The magazine is dedicated to bringing ideas, resources, and opinions from..	Build Your Own Website the Right Way Using HTML & CSS - Free 144 Page Preview Need to build your very first website? You've come to the..	The Enterprise Goes Mobile Benefits of mobile media for sales communication, distance learning and innovative marketing...
12 SEO Campaign Killers Learn what not to do when launching a Search Engine Optimization (SEO) campaign to attract more visitors, leads and..	Travel & Entertainment Expense Management Automation: Reduce Costs, Improve Control Find out how best-in-class companies are gaining..	Reduce Your Operational Costs: The Avaya/EDS Contact Center Model Differentiate Your Business: Learn how EDS uses Avaya contact center..
Ramp Up Revenue and Jump Start Growth with Online Meetings Discover four tips for growing businesses with an eye on the bottom line...	Power Principles – Free eBook Sales guru Jeb Blount gives you the 5 principles that virtually guarantee success in sales...	Response Provides targeted, cutting-edge content for professionals involved in all facets of direct response marketing, including DRTV,..
New Research: The Social Media Data Stacks Expand your social media knowledge with 45 charts and accompanying analysis from MarketingCharts!..	The Emergence of Proactive Communications in Customer Service Learn how proactive communication technologies, such as outbound Interactive..	8 Critical Success Factors for Lead Generation For the Marketing Professional, learn from a lead gen pioneer how to drive more, high-quality..
Drupal Gardens Essential Training Author Tom Geller demonstrates how to create and publish a complete web site with the powerful tools in..	The Economic Necessity of Customer Service Learn the Five Recession-Busting Strategies To Cut Service Costs And Increase Sales...	The 5 Deadliest Marketing Mistakes To err is human, but some mistakes are bigger than others. Here are the five most painful, most horrific,..
Five Considerations for Your Mobile Media Strategy Save time and money by using these valuable tips for planning an effective mobile..	The ROI Report eNewsletter Is a daily eNewsletter compilation of the most important cross-channel retail news of the day, sent directly to..	Mortgage Strategy Launched in September 2001, Mortgage Strategy was the first weekly intermediary title in the mortgage market...
Core Principles of Sales Compensation: A 10-Step Approach This white paper for HR management responsible for the company's sales..	3 Steps to Developing Effective Calls to Action How to create calls to action that will lead to sales engagements...	Marketing Automation Request for Proposal Use this sample Request for Proposal to ensure that you make the right marketing automation..
Buyer's Guide: eSignature Solutions for Sales Contracts Learn how to reduce time-to-signature in the sales process with eSignatures...	99 Questions To Jump Start Your Partner Channel Brain Give your team an opportunity to creatively think about how they can help your Channel..	How 8x8's VoIP Phone Solutions Can Meet Tomorrow's Small Business Challenges Read this white paper today for a closer look at how a VoIP..
The Essential Marketing Automation Handbook Learn 15 crucial steps to successful B2B Marketing Automation...	Insider's Guide to Internet Marketing: Get. Convert. Measure. Learn what it takes to increase revenue online!..	Forrester Research Report: SugarCRM Finds The Sweet Spot In Customer Relationship Management Forrester outlines the success of SugarCRM's..
Marketing in a Slow Economy Requires a Laser Focus Three steps toward better results from your lead-generation activities...	Making Your Marketing Content Count with a CMS Learn how the CrownPeak CMS can help align your goals and tools for effective online..	Marketing to the Masses with SugarCRM Explore some of the key issues facing marketers, as well as the ways in which SugarCRM's automated..
B2B Benchmark Assessment for B2B Services Sector Find out how your organization's sales processes to configure, price, & quote complex B2B..	Desarrollo de la Confianza del Cliente a Través de Experiencias Positivas en su Sitio Web La experiencia del cliente es un componente..	CRM: The Essential Guide Learn the five principles of CRM success from companies that have achieved impressive results in this insightful,..
5 Secrets for Leveraging Analysts Relationships to Gain Market Traction The analyst game: What it is and why it's so important...	Promo Xtra From the editors of PROMO magazine, the twice-weekly Promotional Marketing enewsletter provides critical news across the entire..	9 Strategies to Significantly Improve Your Online Lead Generation Campaigns Learn nine quick steps that can be easily implemented and are..
Start With A Lead: Eight Critical Success Factors for Lead Generation eBook According to studies, the single biggest issue for contemporary..	Transforming Field Service Operations with Mobility Mobility in field operations increases performance in ways that resonate throughout your..	Forrester Report - Trends 2007: Customer Relationship Management - Sponsored by Oncontact Software Improve customer experiences using..
Improve your Sales Forecasting, Productivity and Results Learn how Sales Automation can help your organization build a more effective and..	11 Key Marketing Trends for 2011 See how marketers are looking for ways to turn more marketing possibilities into better marketing results...	10 White Paper Marketing Tips As a Marketing Professional, learn best practices for promoting your products and services through white..
42 Rules of Marketing The concept of the 42 rules is that almost anything in life can be summarized into 42 distinct ideas that capture the..	Cross-Sell at a Crossroads: Part I Equifax shares insights, from its own experience and from other companies, with executives who want to..	Tips for Choosing B2B Lead Generation Vendors for White Paper and Content Distribution Gain valuable information on what to look for when..
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..	Experience Delivered:The Evolution of Enterprise Content Senior Level Marketers: Gain a significant online competitive advantage. Move..	B2B Sales Lead Success Checklist Turn B2B leads into sales! Is your company doing all the right things to make this happen?..
Free eBook: Beyond the Facebook Business Page - How to Generate Traffic & Leads with Facebook You've set up your Facebook Page, you post and..	Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..	Create Better Slides and More Effective Presentations Learn the science behind, and the how-to principles of, creating slide presentations..
An Analysis of Aggressive Online Behavior Targeted Against Corporations, their Products, Services, and Brands Explore the Dark Side of..	Smart Selling Tools for Inside Sales 2.0 Attention inside sales and sales managers—it's about time you made your way out of the..	Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Questions to Ask Your Prospective Paid Search Advertising Agency Learn the key questions to ask before choosing an agency to manage your..	Using Social Media to Connect With Your Customers Online -Free 93 Page eBook Social media isn't just a list of destinations. It's a new..	Create Stunning HTML Email That Just Works!--Free 57 Page Preview Create Stunning HTML Email That Just Works! Will show you how to..
Gartner: Magic Quadrant for SFA 2008 This year's Gartner Magic Quadrant Report positions Salesforce in the Leader's Quadrant...	The VoIP-News Call-Center Buyer's Guide Discover why the growing move to VoIP for business telephony makes a hybrid call-center solution a..	The Incomplete Affiliate Marketing Guide This guide will show you how to make money with some work and effort, using CPA offers from..
Hitting Your Numbers: Creating Excellence with Commercial Open Source CRM Learn how SugarCRM can provide your orgranization a better, more..	5 Management Blunders Causing Sales Impotence A brief manifesto calling for the return of inspirational leadership, delineation of duties..	Marketing the Idea of Sales Mobility Learn how virtual 3D products on iPads and Smartphones are proven to increase sales...
Why Business Acumen Wins More Sales Learn how to Improve Sales Success with Business Acumen Training...	Best Practices for Online Marketing Events with WebEx Events Center Offers an outline for conducting online marketing events, with a menu of..	Mobile Media Strategies That Work Meet the demand for mobile video content. Learn from industry-leading media publishers...
Win More Customers with CRM in Social Media Did you know that most Americans believe companies should have a presence in social media? That..	Leveraging Proactive Communications in Financial Services Financial institutions are looking to technology to help their collections..	Spot and Avoid the Predators of Search Engine Marketing Malpractice With friends like these who needs competition? Discover the tell-tale..
ReadyTalk Web Events Best Practices with the American Marketing Association Best Practices, Tools and Samples for Planning and Executing a..	Innovative Marketing Strategies in the Retail Finance Industry Learn Five Key Best Practices in Multi-Channel Inbound Marketing...	Exploiting Behavioral Analytics Throughout Internet Sites Learn how your web analytics data can be converted into real business value...
Six Essentials to Increase Cross-Selling and Up-Selling Revenues for Insurance Services Learn strategies for insurance services to..	Offshoring Secrets: Building and Running a Successful India Operation Understand the issues faced by managers in India, and their..	Pocket Guide to SEO SEO is thrown around these days like a tiny person caught in a mosh pit. Forty Agency felt like clearing things up a bit..
The End of Business as Usual - Free Excerpt Rewire the way you work to succeed in the consumer revolution...	The Most Overlooked Part of your Conversions in Online Marketing: Managing Landing Pages Discover the Top Ten Best Practices of Landing Page..	Social Media Wrap Up Report: February 2012 This guide provides a comprehensive synopsis for small, medium and large companies alike. It is..
Customer Relationship Management (CRM) Buyers' Guide When evaluating a CRM solution, a business must ensure they will be able to accelerate..	Best Practices for Delivering Superior Customer Experience This white paper explores the benefits of implementing a CCM platform, identifies..	Chief Direct Marketer Helps direct marketers respond to emerging opportunities fast...
MarkMonitor Delivers Trusted Domain Management for Edelman Learn how Edelman, the world's largest public relations firm, consolidated their..	Streamlining the Insurance Contact Center Efficiency, Effectiveness and Customer Loyalty Discover how much your company has to gain by..	Click to Call - Giving Voice to Online Transactions See why Forrester Research identified click to call as one of the "Twelve Technologies..
Want In-Store Pickup for Your Online Store? Shopatron is the leader in retail-integrated eCommerce, order management and in-store pickup..	Forrester Report: E-Signatures Q&A E-signatures deliver secure document signing, so that it is quicker, more convenient, and safer to sign..	Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations Make every customer..
An Emerging Triple Play Discover how bringing video communications within the unified communications framework can simplify the users'..	Jivox Online Video Advertising: Real Customers. Real Success. Learn how businesses have used AdSlate to effectively market their products..	Do's and Don'ts of Search Engine Optimization Examine the proper techniques of Search Engine Optimization as well as which ones to avoid...
Improve Customer Conversion, Satisfaction and Retention With the Right CEM Solution For Your Business Quicken Loans relies on Tealeaf for..	Google Analytics Essential Training In Google Analytics Essential Training, Corey Koberg shows how to use the Google web analytics platform..	Marketing Campaign Development What Marketing Executives need to know about architecting global integrated marketing campaigns...
IDC Partner Program Review: IBM PartnerWorld Read this informative study to explore IDC's assessment of the PartnerWorld program, featuring..	Free Wire - The Ins and Outs of Free Press Release Wire Services Tight budgets and tough economic times are driving interest in the broad..	Reliance on Search Engine Optimization for Industrial SMBs is a Slippery Slope What do Google's ever-changing search results algorithms mean..
Avid Technology Choosing Commercial Open Source for CRM Success Avid Technology standardizes its global salesforce on SugarCRM...	Forrester Report: How Technology Enables Inbound Marketing How to Evaluate Interaction Management To Optimize Real-Time Recommendations..	10 Tips And Techniques For More Effective Presentations Breaking the mold and standing out from the crowd...
BlogNotions Advertisers Newsletter: Monthly eNewsletter Featuring Blogs from Industry Experts Receive the BlogNotions monthly email series..	Social Mobile User Engagement Learn proven strategies, insightful data and best practices for mobile social user engagement...	The Short Code Marketing Opportunity Learn more about short code marketing, the audience and what the marketing opportunity is for this..
Top 10 Online Brand Protection Strategies for 2012 Now is the time to get proactive on developing a solid online brand protection strategy..	Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..	The Definitive Social SEO Guide Book Download the free social SEO Guide Book that will help understand the best ways to integrate your..
Top 11 Things Facebook Page Owners Need to Know About the New Page Format Explore simple things you should know concerning Facebook Business..	Social Media Marketing Case Study – Retail Site Do contests really work in Social Media Marketing for online retailers? Can they be..	Magic Quadrant for CRM Multichannel Campaign Management Explore key players in the multichannel campaign management market...
What to Consider Before Purchasing a Contact Center Solution Discover the best tips and advice for Contact Center solutions!..	Take Advantage of Facebook's Ad Platform: Strategies to Get Great ROI (from MarketingSherpa) Discover how to reach your customers through..	Promising the Best of Both Worlds: The Impact and Future of Commercial Open Source Learn about the recent development of solutions based on..
Good Mobile Messaging Learn how handheld and mobile application technologies are changing the way that companies, employees and customers..	The Total Economic Impact™ of eStara Click to Call Download the Forrester study today to better understand how your organization can..	Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Tackling the Cross-Channel Challenge in Retail Learn how to turn multichannel challenges in retail into profitable opportunities at every..	Business Benefits of Web Conferencing Learn how web conferencing can save time and money...	Leveraging Social Media to Make Your Webinar a Success Use Social Media to Make the Most of Your Lead Generation Webinar...
Close the Multi-Channel Customer Experience Gap This white paper will describe the business imperative for closing the multi-channel..	Report Analysis: Lower TCO with 3rd Generation CRM Learn how to leverage CRM investments, demonstrate results and reduce your total cost of..	7 Effective Facebook Pages and 23 Facebook Marketing Ideas eBook Discover how to create a standout Facebook page for your business!..
Chief Business Marketer Provides insight and advice addressing the specific needs of business-to-business marketers both large and small...	Five B2B MarCom Strategies to Increase Sales Now - Free eBook YouTube. Twitter. Blogs. Podcasts. White Papers. Search. Direct Mail. Trade..	Customer Service and Support - Customers Versus Companies High-Tech Service Providers: Companies and consumers differ dramatically in their..
B2B Blogging eBook - Basics, Best Practices... and Blunders Why are we blogging? If you're reading this eBook, you're probably working on a..	Defining Your Audience: A Step-by-Step Guide to Creating Buyer Personas Avoid wasting resources on strategies and messages targeted at the..	Migrating to an IP Contact Center: Seven Essential Planning Steps Learn the seven planning steps to undertake when considering migration to..
Web Strategy 3.0: e-Business Leadership through Customer Centric Internet Platforms - Free 24 Page eBook Learn more about advanced and..	Improved Customer Service: Thriving in a Down Economy Discover how the right technology can help your company throttle up customer loyalty..	How to Triple Your Lead Generation Productivity with Lead Nurturing Discover how to triple your lead generation performance and boost..
The SiteSpect Difference: A Unique Non-Intrusive Approach to Multivariate and A/B Testing Learn How to optimize your website effectiveness..	Paid Search Best Practices 10 secrets to running a paid search campaign...	15-Minute Guide to Elevating the Customer Experience Through Statements This guide focuses on the importance of customer statements, in..
A Question: Why Is It So Tough to Sell and What to Do About It? Explores the 'buy side' of selling and current impact on the buying process..	Beyond Demographics: Add Lifestyle Information to Improve Direct Marketing Results Discover an efficient way to gain insight into consumers'..	Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
CRM: A Business Imperative for Companies during the Global Economic Downturn Does your business need a CRM solution to survive?..	Start Small, Grow Big: Innovations in Small Business Communications Watch this four minute video to learn how the Avaya IP Office Phone..	Solving the Five Types of Online Customer Struggle with Bruce Temkin Learn how your organization can decrease abandonment rates, raise..
Leveraging Real-Time Web Collaboration to Improve Your Sales Process Sales organizations that are embracing web collaboration to manage..	Speed Your Sales Cycle with Virtual Technology Download this free white paper, Accelerating the Sales Cycle: Using Virtual Tools to Connect..	SiteScape - Critical Success Factors for Deploying Real-Time Collaboration Learn key factors for success in deploying and managing..
Communications and Media Executive Kit Discover the strategies, tactics and best practices to simplify complexity, manage orders more..	BlogNotions Marketers Newsletter: Monthly eNewsletter Featuring Blogs from Industry Experts Receive the BlogNotions monthly email series and..	Building Lifetime Customer Value and Brand Advocacy in the Hospitality Industry Learn how Best-in-Class organizations outshine their peers..
A Marketer's Quick Reference Guide for Content Distribution and Marketing Programs Explore quick tips and best practices that will help you..	Common Short Codes: The Time Is Now for Mobile Marketing IDC's perspective on the future of mobile marketing and how to reach over 270..	Forrester Research Report: The Right CRM Metrics For Your Organization Explore the four steps to defining a value-based CRM plan and reveals..
The Dawn of a New Industry - Internet Video Production and Marketing Learn how to effectively produce online video marketing campaigns that..	I'm on LinkedIn--Now What??? Get the most out of this popular business networking site by understanding LinkedIn and why you should use it...	Sales and Marketing Outsourcing for Savings and Growth Learn how to identify ideal outsourceable operations, freeing your company's..
Conversion Mapping: Building a Call-to-Action Architecture that Speeds Your Sales Pipeline Anticipate your prospects' needs and satisfy..	Product Evaluation CRM: SugarCRM by Independent Analyst Firm, Info-Tech Research The Info-Tech Research Group recently completed a..	Business Strategy: CRM Total Cost of Ownership Learn how commercial open source CRM delivers faster business results at lower cost...
Inside Direct Mail Weekly eNewsletter Is an email newsletter for marketers looking for practical tips and strategies for profitable direct..	The State of Marketing 2011: Unica's Annual Survey of Marketers The opportunity to understand what marketers are thinking and doing during a..	Leading Transformation and Captivating Communities Learn how social, mobile, real-time, and all other emerging trends are affecting your..
Evaluating Enterprise Reporting and Corporate Performance Management Tools Understand key differences between the tools required for..	Twitter Means Business – How Microblogging Can Help or Hurt Your Company In this ebook excerpt, learn what Twitter is, how your company..	Report Analysis: Lower TCO with 3rd Generation CRM Identifies and compares the TCO between 3 CRM generations based on inherent costs in..
Improving SEO Using Accessibility Techniques In this course, Morten Rand-Hendriksen focuses on two elements of web development:..	High Tech Customer Service and Support: Using Analytics to Build a Roadmap to Success This white paper for Customer Service Professionals in..	B2B SEO eBook: Tips for B2B SEO Download the free 15 page B2B SEO eBook that provides useful tips to help marketers improve their B2B SEO..
Brick Marketing SEO Newsletter Is the most widely-read and respected SEO Newsletter...	Sales and Marketing Performance Trends for Small & Medium Business Discover the hottest trends in Small Business Sales and..	Making Knowledge Management Central to High-Tech Customer Service Tune in to this webcast to learn how to improve your approach to a..
Get Found By More Prospects And Convert More Of Them Into Leads And Customers Your Inbound Marketing Assessment will give you valuable..	Marketing Management In A Web 2.0 World A collection of online marketing best practices...	Increase Revenues and Protect Brands with Email Reputation Management This white paper is an outstanding resource for marketing, brand..
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